Delivery & Return

Delivery & Return

Free delivery available on thousands of products over $100.
Choose a specific delivery date and time that suits you for an additional fee.

Delivery Options Overview

Italiano offers ideal shipping methods for every need. From low-cost Standard Post/DHL to faster DHL Express services, or secure options with specialized freight forwarders. You can also pick up your order from our store if you prefer.
Here you’ll find an overview of all available shipping methods.

How it works:

  1. Order the product and choose your delivery method

  2. You will receive an order confirmation message

  3. Wait for your order to arrive

  4. Pick up your order at the checkout area

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Return Policy

We want you to love your purchase! If you are not completely satisfied, you can return your items within 15 days of delivery.

  • Items must be unused and in their original packaging

  • Proof of purchase is required

  • Refunds will be processed after inspection of returned items

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